XMC is the second-largest Xerox office printer and office copier dealer in the United States. Remarkably, XMC has reached this status in less than 20 years and surpassed dealers in much larger U.S. markets, such as New York and Houston.
XMC, Inc. originated as a subsidiary of an office supply company and initially served only the Jackson area, as well as surrounding rural West Tennessee. When Founder and Chairman Bob Hamilton took full ownership in 1992, he saw the potential of the company and the Xerox product line. His vision was to expand into multiple markets throughout the Southeast by offering a pleasant customer service experience backed by competent technical support. He saw that XMC could surpass all competitors by providing the quality of service that matched the quality of Xerox equipment.
XMC provides sales, leasing, service and supplies, including printers, digital presses, digital copiers and full document solution systems. Xerox® products are designed for both office and production-printing environments, and its expanded portfolio of services and software is designed to help companies boost worker productivity, enhance collaboration and reduce costs.
XMC began with a single employee. Today, XMC has more than 80 staff members and serves the entire Mid-South with eight locations across four states that cover sales territories in Tennessee, Alabama, Arkansas, Mississippi and Georgia.
XMC’s approach to maintaining excellence in customer service is under-promising and over-delivering. The client comes first at XMC by matching clients with the tools they need to be productive, competitive and profitable.